Leadership

Steven Parker serves as president of FirstService Residential in Nevada. Parker joined FirstService Residential in 2008. He is responsible for creating, communicating and implementing the company’s vision in Nevada.
 
Parker has served in this role since 2012. Prior to joining FirstService Residential, he was the president of Red Rock Financial Services, a Las Vegas-based collections agency specializing in serving the unique needs of homeowners associations (HOAs). Parker also served as chief operating officer for Silver State Mortgage, where he managed operations for the $4.5 billion national mortgage bank.
 
He received his bachelor’s degree from Brigham Young University. Parker has volunteered with the Boy Scouts of America for many years and is an Eagle Scout. 

Metrius Fair serves as vice president of community and lifestyle services for FirstService Residential in Nevada. He joined FirstService Residential in 2013 and is responsible for all high-rise and condo operations.

The combination of his unique background, including HOA high-rise experience, heart-of-the-house expertise, licenses and proven accomplishments, make him valuable in this role. Prior to joining FirstService Residential, Fair was in the HOA high-rise industry for over five years as a leader with Wyndham Vacation Resorts. He not only had direct oversight of facility operations, but he was also responsible for resort operations and working directly with the board of directors.

Fair holds multiple designations through the Community Associations Institute (CAI), including his CMCA and AMS certifications and is currently working towards his PCAM. He is also licensed by the State of Nevada Contractors Board as FirstService Residential’s Qualified Employee (QE) for both General Building (B) and Painting & Decorating (C-4) licenses. 

Prior to joining FirstService Residential, Tom Reed was the associate director and global process owner for a $4.2 billion consumer products company within Global Financial Shared Services. His role was responsible for general accounting areas including all aspects of the ME Close cycle, associated SOX Controls, and general accounting functions including Capital, Treasury, Master Data, Intercompany and Sales/Use Tax/Property Tax. Additionally, this role coordinated process improvements, metrics and SAP ERP enhancements across 53 global markets and 350 finance professionals, with ownership of a team of 35 outsourced off-shore accounting team members. 

In addition to responsibility areas above, while working for a major retailer, Reed also led accounts payable functions for $10 billion in annual volume for 1100-units and 4,000 vendors. The scope of Reed’s responsibilities also included real estate and supply chain accounting teams. This role participated in transitioning the function to a Shared Services Center through development of Service Level Agreements and budgeting.

Reed began his career within Internal Audit, progressing to the role of audit manager, before transitioning to the Shared Services environment.

Reed is a certified public accountant and certified internal auditor.     

Chris Wood serves as the west region vice president of business development for FirstService Residential. He brings a broad knowledge base with over 14 years of business development and client retention experience to the team.

Wood began his professional career in the mortgage banking industry as one of the top producing account executives in the western United States. As the local and national economies declined, he made a career change and joined the community association industry. Wood served as an assistant community manager at a large-scale active-adult community prior to joining Red Rock Financial Services, a community association collection company as a regional sales manager.

Just before joining the FirstService Residential team, Wood served as the vice president of business development for a national real estate investment firm that specializes in partnering with community associations to provide solutions for distressed properties.