Managing delinquent homeowner accounts is an important responsibility, and one that affects the financial stability of your association. FirstService Residential New Jersey offers clients the services of Community Collection Services, Inc. (CCS) to proactively manage the collection of delinquent homeowner fees and assessments.
CCS is adept in the best practices and procedures to collect delinquent homeowner accounts. The company works to recover all funds due to the association in the most professional, direct and cost-effective manner possible, while treating homeowners with the respect and dignity they deserve.
To save time and expense for your association and homeowners, the CCS financial team works with our management staff and accounts receivable department to confirm billing information prior to beginning any collection efforts on delinquent accounts. If collection efforts are necessary, CCS attempts to communicate with homeowners by preparing and delivering a variety of services, from late notices to liens.
To keep community managers and Board members informed at all times, CCS creates electronic progress reports, as well as real-time reports available online. In addition, CCS representatives are available to attend executive Board sessions to discuss specific accounts in collections, as well as open forum sessions of Board meetings to explain and discuss the collection process.
Learn more about how FirstService Residential New Jersey’s unique value-added services can benefit your community.
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